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Where There’s Muck, There’s Brass

Abstract

When I was a kid working in the bread factory, my nemesis was dough. It was sticky and hard to remove and got everywhere. I got home with specks of dough in my hair. Every shift included a couple of hours of scraping dough off of machinery. I carried dough-scrapers in my back pocket. Sometimes a huge lump of dough would go flying someplace where it shouldn’t and gum up everything. I had dough nightmares.

Keywords

Customer Base Installable Software Support Cost Lower Common Denominator Setup Program 
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Copyright information

© Joel Spolsky 2008

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