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Susan’s Small Enhancement Has Grown into a Project

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Abstract

Susan Chang phoned me on January 19 and asked fora quick meeting the next day to discuss her manufacturing project. When I arrived at her office she was on the phone, although she motioned for me to come in. Susan had straight black hair she often wore pulled back with a clip or rubber band. She was born in Taiwan, but her parents were killed when she was a baby. An American soldier adopted her and brought her back to the States to live with him and his wife in Dickens. She was now in her early 30s. My knowledge of her came mostly from other people, although I did chat with her briefly at the New Year’s Eve party, where she told me some of her background. Taking my seat, I could hear her saying “Mommy needs to go now sweetie,” and I knew she must have been talking to one of her kids. After she hung up, she explained her youngest was feeling ill and had stayed home sick from school.

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© 2003 Tom Mochal and Jeff Mochal

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Mochal, T., Mochal, J. (2003). Susan’s Small Enhancement Has Grown into a Project. In: Lessons in Project Management. Apress, Berkeley, CA. https://doi.org/10.1007/978-1-4302-0820-4_7

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  • DOI: https://doi.org/10.1007/978-1-4302-0820-4_7

  • Publisher Name: Apress, Berkeley, CA

  • Print ISBN: 978-1-59059-127-7

  • Online ISBN: 978-1-4302-0820-4

  • eBook Packages: Springer Book Archive

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