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Value Based Organisations: the Value Chain Approach

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Operations Strategy
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Abstract

The student will be able to:

  • differentiate between alternative perspectives of value — the customer and the organisational views;

  • discuss the importance of value-in-use as a concept for effective planning;

  • understand the development of value chain theory and its application to strategic analysis.

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Authors

Copyright information

© 2002 David Walters

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Cite this chapter

Walters, D. (2002). Value Based Organisations: the Value Chain Approach. In: Operations Strategy. Palgrave, London. https://doi.org/10.1007/978-1-4039-1446-0_6

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