The goal of this chapter is to (1) provide insight into the sources and dynamics of conflict in multicultural teams and (2) review some fundamental competencies in self-awareness and communication that can facilitate engagement with conflict in groups. The chapter integrates thematic perspectives from the fields of Conflict Resolution/Transformation, Intercultural Communication, and Organizational Behavior.
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Ungerleider, J. (2008). Conflict. In: Halverson, C.B., Tirmizi, S.A. (eds) Effective Multicultural Teams: Theory and Practice. Advances in Group Decision and Negotiation, vol 3. Springer, Dordrecht. https://doi.org/10.1007/978-1-4020-6957-4_8
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DOI: https://doi.org/10.1007/978-1-4020-6957-4_8
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