PERSPECTIVES ON PROCESS DOCUMENTATION

A Case Study
  • Jörg Becker
  • Christian Janiesch
  • Patrick Delfmann
  • Wolfgang Fuhr

Abstract

The documentation of IT projects is of paramount importance for the lasting benefit of a project’s outcome. However, different forms of documentation are needed to comply with the diverse needs of users. In order to avoid the maintenance of numerous versions of the same documentation, an integrated method from the field of reference modeling creating perspectives on configurable models is presented and evaluated against a case in the field of health care. The proposal of a holistic to-be model for process documentation provides useful hints towards the need of presenting a model that relates to a specific user’s perspective. Moreover, it helps to evaluate the applicability of configurable, company-specific models concerning the relative operating efficiency.

Keywords

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Copyright information

© Springer 2007

Authors and Affiliations

  • Jörg Becker
    • 1
  • Christian Janiesch
    • 1
  • Patrick Delfmann
    • 1
  • Wolfgang Fuhr
    • 2
  1. 1.European Research Center for Information SystemsUniversity of MünsterMünsterGermany
  2. 2.Bayer Business Services GmbHLeverkusenGermany

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