Speech is not just another technology. Speech as a primary means of communication played a critical role in human evolution. Speech was a unique human faculty and marker until speech technologies were created. However, the slowly-evolving human brain still operates in the same mechanisms when we interact with speech interfaces as when we converse with other people. We identified ten fundamental principles with respect to processing speech, producing speech, and spoken dialogs for humans from the perspective of evolutionary psychology and demonstrated that these principles apply to human users’ interaction with speech interfaces. Implications for designing spoken dialog systems are suggested.
Key words: evolutionary psychology, design of spoken dialog systems
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© 2004 Kluwer Academic Publishers
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Nass, C., Gong, L. (2004). Ten Principles for Designing Human-Computer Dialog Systems. In: Dahl, D. (eds) Practical Spoken Dialog Systems. Text, Speech and Language Technology, vol 26. Springer, Dordrecht. https://doi.org/10.1007/978-1-4020-2676-8_2
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DOI: https://doi.org/10.1007/978-1-4020-2676-8_2
Publisher Name: Springer, Dordrecht
Print ISBN: 978-1-4020-2674-4
Online ISBN: 978-1-4020-2676-8
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