This article reports on experiences with collaborative interface agents that use spoken dialog to collaborate with users manipulating graphical user interface applications. Collaborative interface agents provide users significant new capabilities: ways to manage tasks while leaving many of the details to the agent. The article presents four different collaborative agents and associated applications. It reports on lessons learned in building these agents, including the importance of choosing tasks that can relieve the user of unnecessary detail, and providing speech capabilities that are useable for a wide range of users. In particular, the article reports on the success in developing a subset language for speech understanding in one of the agents. Finally, the article discusses the advantages of using the explanation capabilities in collaborative agents to help users learn new interface functionality
Key words: collaboration, conversation, interfaces, collaborative interface agents, spoken dialog, subset languages
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© 2004 Kluwer Academic Publishers
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Sidner, C.L. (2004). Building Spoken-Language Collaborative Interface Agents. In: Dahl, D. (eds) Practical Spoken Dialog Systems. Text, Speech and Language Technology, vol 26. Springer, Dordrecht. https://doi.org/10.1007/978-1-4020-2676-8_10
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DOI: https://doi.org/10.1007/978-1-4020-2676-8_10
Publisher Name: Springer, Dordrecht
Print ISBN: 978-1-4020-2674-4
Online ISBN: 978-1-4020-2676-8
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