The likelihood of a successful speech application engagement increases significantly if customer business drivers, business practice and environment are considered prior to any application design or implementation. This article discusses our process of discovery with a customer in which we explore all these areas to arrive at a concrete plan for an engagement.
Key words: speech application development methodology, speech deployment
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© 2004 Kluwer Academic Publishers
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Taylor, S.L. (2004). Beyond Technology. In: Dahl, D. (eds) Practical Spoken Dialog Systems. Text, Speech and Language Technology, vol 26. Springer, Dordrecht. https://doi.org/10.1007/978-1-4020-2676-8_1
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DOI: https://doi.org/10.1007/978-1-4020-2676-8_1
Publisher Name: Springer, Dordrecht
Print ISBN: 978-1-4020-2674-4
Online ISBN: 978-1-4020-2676-8
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