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(Sub)Cultural Communication at Work — 2

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Communicating Across Cultures
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Abstract

The concepts and theories covered in Chapter 4 focus on overt communication behaviour and the individual; as a result, useful though they are, the level of explanation they provide is limited. In this chapter, the factors (constructs) and processes underlying the overt behaviour of individuals and the interactions between them come into focus, to provide more explanatory power. Section 5.1 considers psychological factors and processes antecedent to individual communication; Section 5.2 examines interactionist approaches; and Section 5.3 explores facework, which cuts across all three levels — the overt and underlying behaviours of the individual and the interactions between individuals, as Figure 5.1 illustrates.

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© 1999 Maureen Guirdham

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Guirdham, M. (1999). (Sub)Cultural Communication at Work — 2. In: Communicating Across Cultures. Palgrave, London. https://doi.org/10.1007/978-1-349-27462-8_5

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