Abstract
This chapter is concerned with the development of ‘process’ and ‘content’ skills in the context of a team building initiative within the NHS. Although there is a literature on the value of teamworking within both the private (Jackson, 1996) and public (0vretveit, 1992) sectors, it is widely acknowledged that the creation and maintenance of effective teams is not easy. This is in part due to the ad hoc way in which many teams are formed: managers putting together individuals with different skills, professional backgrounds, levels of power and influence, and expecting them to get on and work together. Thus there is a quite extensive literature on the problems and vicissitudes of working in teams (see West, 1996). Examples of such problems range from social hierarchy effects, in which certain individuals or professions dominate the group process, to dysfunctional interpersonal processes (such as competition, envy and poor communication), which may undermine team effectiveness.
Preview
Unable to display preview. Download preview PDF.
References and Further Reading
Amando, G. (1995) Why psychoanalytic knowledge helps us to understand organisations. Human Relations 48(4): 351–7.
Jackson, S.E. (1996) The consequences of diversity in multidisciplinary work teams. In West, M.A. (ed.) Handbook of Work Group Psychology. Wiley, Chichester.
Jacques, E. (1995a) Why the psychoanalytic approach to understanding organisations is dysfunctional. Human Relations 48(4): 343–9.
Jacques, E. (1995b) Reply to Gilles Amando, Human Relations 48(4): 359–65.
Øvretveit, J. (1992) Co-ordinating Community Care. Open University Press, Buckingham.
Schein, E.H. (1987) Process Consultation: Lessons for Managers and Consultants, Volume II. Addison Wesley, Reading, MA.
Copyright information
© 1999 Sue Walsh
About this chapter
Cite this chapter
Walsh, S. (1999). Team Development. In: The Experience of Managing. Palgrave Macmillan, London. https://doi.org/10.1007/978-1-349-27328-7_30
Download citation
DOI: https://doi.org/10.1007/978-1-349-27328-7_30
Publisher Name: Palgrave Macmillan, London
Print ISBN: 978-0-333-71416-4
Online ISBN: 978-1-349-27328-7
eBook Packages: Palgrave Business & Management CollectionBusiness and Management (R0)