This workshop uses the experience of all the participants to meet the objectives detailed above. It draws on participants’ experience of listening and questioning, encourages participants to reflect on this experience and then extracts principles of good listening in order to identify the key skills involved. Participants will then have an opportunity to practise those skills and to consider how they might utilise the learning in the workplace.
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References and Further Reading
- Gibbs, G. (1988) Learning by Doing: A Guide to Teaching and Learning Methods. Oxford Books, Oxford.Google Scholar
- Ivey, A. and Authier, J. (1978) Microcounselling: Innovations in Interviewing, Counselling, Psychotherapy and Psychoeducation, 2nd edn. Charles C. Thomas, Springfield, IL.Google Scholar
- Kolb, D.A. and Fry, R. (1975) Towards an applied theory of experiential living. In Cooper, C.L. (ed.) Theories of Group Process. Wiley, London.Google Scholar
- Pedler, M., Burgoyne, J. and Boydell, T. (1990) Self-Development in Organisations. McGraw-Hill, Maidenhead.Google Scholar
- Pedler, M., Burgoyne, J. and Boydell, T. (1994) A Manager’s Guide to Self-Development. McGraw-Hill, Maidenhead.Google Scholar
- Rogers, C. R. (1977) On Becoming a Person. Constable, London.Google Scholar