Abstract
Organisations are increasingly becoming more diverse in their composition. Examples are the growing number of women entering the labour market and the general aging of the working population. Managing diverse groups is now perceived as an important management skill. This chapter introduces a workshop designed to encourage participants to explore the variety of dimensions along which individuals differ and the ways in which diversity within a workforce can be effectively managed. The workshop is in two stages, as outlined below.
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Further Reading
Cox, J.T. Jr (1991) The multi-cultural organization, Academy of Management Executive 5(2): 34–47.
Ellis, C. and Sonnenfeld, J.A. (1994) Diverse approaches to managing diversity, Human Resource Management 33(1): 79–109.
Jackson, S.E. (1992) Diversity in the Workplace: Human Resource Initiatives. Guilford Press, New York.
Kandola, R. and Fullerton, J. (1994) Managing the Mosaic: Diversity in Action. IPD, London.
Ross, R. and Schneider, R. (1992) From Equality to Diversity: A Business Case for Equal Opportunities. Pitman, London.
Thomas, R.R. Jr (1990) From affirmative action to the effective management of diversity, Harvard Business Review 68(2): 107–17.
Thornberg, I. (1994) Journey towards a more inclusive culture, HR Magazine February: 79–96.
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© 1999 Catherine Cassell
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Cassell, C. (1999). Managing Diversity. In: The Experience of Managing. Palgrave Macmillan, London. https://doi.org/10.1007/978-1-349-27328-7_10
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DOI: https://doi.org/10.1007/978-1-349-27328-7_10
Publisher Name: Palgrave Macmillan, London
Print ISBN: 978-0-333-71416-4
Online ISBN: 978-1-349-27328-7
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