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The New Management of Community Care: User Groups, Citizenship and Co-Production

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The New Management of British Local Governance

Part of the book series: Government beyond the Centre ((GBC))

Abstract

One aspect of the changes taking place within the local governance of welfare is the way in which those who have been seen as passive recipients of services are taking part in their production. This has been enabled by changes within welfare systems which have separated the purchase from the production of services and by policies which have emphasised consumer responsiveness. But it has also been the result of self-organisation on the part of service users. It is this which formed the subject of our study: ‘Consumerism and Citizenship amongst Users of Health and Social Care Services’.

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© 1999 Marian Barnes, Steve Harrison, Maggie Mort, Polly Shardlow and Gerald Wistow

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Barnes, M., Harrison, S., Mort, M., Shardlow, P., Wistow, G. (1999). The New Management of Community Care: User Groups, Citizenship and Co-Production. In: Stoker, G. (eds) The New Management of British Local Governance. Government beyond the Centre. Palgrave, London. https://doi.org/10.1007/978-1-349-27295-2_7

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