‘Information overload’ and information management ‘re-engineering’

Abstract

We have already identified ‘information overload’ — too much information to deal with in the time available — as one of the most important problems facing professionals today. Many articles and academic research papers have investigated this problem and suggested that one of the major reasons why people are overloaded is the massive growth in the use of information technology. In most companies, computer systems hold the business together — from computer systems which manage our office telephone networks, through those that control and track finances, to computers used for functions like stock control or purchasing.