Endpiece

Abstract

In this chapter we will provide a brief overview of the three sections and explore some of the questions and issues that have arisen. In the language of Fayol, control appears as one of the universal activities of organisations and of managing. It had, for him, a central place in the list of planning, leading, organising, controlling and motivating. In this sense management control exists as an aspect of all domains of practical managing: marketing, production operations, personnel, purchasing, selling and so on. For we can discuss the control of the production process, control of personnel practices, control of the budgeting process and so on. Figure 20.1 illustrates this richness. The plane created by the axis of activities and the axis of domains is the plane of practice. From an inspection of this figure you can see how it is that Fayol and others could conceive of universal activities and of course in a straightforward practical sense they are right to do so.