Crime At Work pp 156-174 | Cite as

Electronic Article Surveillance: management learning in curbing theft

  • Joshua Bamfield

Abstract

Electronic article surveillance (EAS) — colloquially known as ‘tagging’ — involves the use of a relatively simple group of radio frequency technologies by retailers to prevent merchandise from being stolen from shops. The use of EAS is growing rapidly in the UK, especially amongst department stores and shops selling clothing, do-it-yourself (DIY) products, and recorded music, although a 1991 EAS survey showed that use of EAS in British clothing and department stores lagged behind that of comparable retailers in France and northern Europe (Bamfield, 1992). Thirty per cent of respondents to the National Survey of Retail Theft and Security (Bamfield, 1994) claimed to use EAS systems in their stores. Although EAS is relatively expensive, it has been taken up quickly by smaller retailers, particularly in clothing and fashion stores. This is very different from the spread of electronic point of sale devices (EPoS) which were first used by large companies and later trickled down to smaller ones (Jones, 1992).

Keywords

Microwave Europe Shrinkage Marketing Lime 

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Copyright information

© Macmillan Publishers Limited 2005

Authors and Affiliations

  • Joshua Bamfield

There are no affiliations available

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