• Elaine Lynne La Monica


Communication is the most important skill in management and leadership. As a matter of fact, it is probably the most important concept in life. Communication occurs in every step of the management process; everything that a manager does involves communication—with followers, with superiors, and with associates. Kepler (1980) accepted communication as the most critical task that leaders must master; this position has been widely supported in research investigations (Anderson, 1984; Pincus, 1986; Tjosvold, 1984).


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Copyright information

© Macmillan Publishers Limited 1994

Authors and Affiliations

  • Elaine Lynne La Monica
    • 1
  1. 1.Teachers CollegeColumbia UniversityNew YorkUSA

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