Abstract
In analysing an organisation people commonly examine both the organisation’s structures — its roles and relationships — and its processes — the ways in which activities are carried out. ‘Process’ also refers to questions of motivation and leadership, interpersonal and intergroup relationships, power, organisational culture and managerial competences. These are the kinds of topics that one commonly finds as chapter headings in books on ‘Organisational Behaviour’, with different books showing variations in how the topics are grouped and related to each other and to other issues.
Preview
Unable to display preview. Download preview PDF.
References
Beibin, R. M. (1981) Management Teams, Heinemann, London.
Burns, T. and Stalker, G.M. (1961) The Management of Innovation, Tavistock, London.
Child, J. (1977) Organisation: a guide to problems and practice Harper & Row, London.
Eaton, N. and Thomas, P. (1991) ‘Primary nursing and job diagnostic surveys’, Paediatric Nursing (July 1991), pp. 18–21.
Elcock, H. and Haywood, S. (1980) The Buck Stops Where? Accountability and control in the NHS, University of Hull.
Hackman, J. R. and Oldham, G. (1980) Work Redesign, Addison-Wesley, Reading, Mass.
Ham, C. and Hill, M. (1984) The Policy Process in the Modern Capitalist State, Wheatsheaf, Brighton.
Handy, C. (1985) Understanding Organisations, Penguin, Harmondsworth.
Hill, M. (1976) The State, Administration and the Individual, Fontana, Glasgow.
Macguire, J. (1989) ‘An approach to evaluating the introduction of primary nursing in an acute medical unit for the elderly — 1: principles and practice’, International Journal of Nursing Studies, 26 (3) pp. 243–51.
March, J. G. and Simon, H. A. (1958) Organisations, Wiley, New York.
Palfrey, C., Phillips, C., Thomas, P. and Edwards, D. (1992) Policy Evaluation in the Public Sector, Avebury, Aldershot.
Pedler, M., Burgoyne, J. and Boydell, T. (1986) A Manager’s Guide to Self-development, McGraw-Hill, London.
Schein, E. (1969) Process Consultation, Addison-Wesley, Reading, Mass.
Simosko, S. (1991) Accreditation of Prior Learning: a practical guide for professionals, Kogan Page, London.
Simosko, S. and Hall, J. (1991) Crediting Competence: a guide to APL for practising managers, Management Charter Initiative, London.
Weber, M. (1947) The Theory of Social and Economic Organisation, The Free Press, Glencoe, Ill.
Copyright information
© 1994 C. J. Phillips, C. F. Palfrey and P. Thomas
About this chapter
Cite this chapter
Phillips, C., Palfrey, C., Thomas, P. (1994). Evaluating Organisational Structures and Processess. In: Evaluating Health and Social Care. Palgrave, London. https://doi.org/10.1007/978-1-349-23132-4_5
Download citation
DOI: https://doi.org/10.1007/978-1-349-23132-4_5
Publisher Name: Palgrave, London
Print ISBN: 978-0-333-59186-4
Online ISBN: 978-1-349-23132-4
eBook Packages: Palgrave Social & Cultural Studies CollectionSocial Sciences (R0)