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Abstract

Next time you are on a long-haul flight, take a good look at your 300 or so fellow passengers. Without doubt they will differ in all sorts of ways: some will be tall and some will be short. Some will be thin, and some, probably those in the seat next to you, will be very large indeed. It is not only their physical characteristics which will differ: their personalities will vary, too. Jobs differ. The cabin staff need qualities to enable them to deal with demanding passengers. The navigator needs precise spatial reasoning. It is clear that selecting the right person for some jobs can be literally a matter of life or death.

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© 1993 Mike Smith and Ivan T. Robertson

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Smith, M., Robertson, I.T. (1993). Introduction and Ethical Issues. In: The Theory and Practice of Systematic Personnel Selection. Palgrave Macmillan, London. https://doi.org/10.1007/978-1-349-22754-9_1

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