General Conclusions

Abstract

The overriding theme of the book has been managing in a climate of change. Housing has been afflicted by numerous changes in legislation and lack of finance, which has prohibited the delivery of a high-class service. In recent years there has been a constant ‘cutting of one’s coat to suit the cloth’. The contributors have, therefore, tried to give an insight into what management entails at top-, middle- and first-level staffing and to indicate ways in which professional staff, who have not necessarily been trained as ‘managers’, can cope with an ever-changing scene and the rigours of managing people. In many ways, it is an exciting time and a challenge for staff working in both hidebound and progressive organisations. All are having to open up to new ideas and experiment.