Abstract
There are few other jobs in which a pleasant disposition is of such importance as that of being a waiter in a restaurant. Each member of staff must be chosen carefully for his or her personal attributes, which include certain inborn social graces that cannot be instilled by training. The higher each person progresses up the career ladder, the more cultivated must he become because he is then totally exposed to personal contact with customers and has to be perfectly acceptable to all classes.
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© 1989 H.L. Cracknell and G. Nobis
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Cracknell, H.L., Nobis, G. (1989). Restaurant Staff. In: Mastering Restaurant Service. Macmillan Master Series. Palgrave, London. https://doi.org/10.1007/978-1-349-19827-6_4
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DOI: https://doi.org/10.1007/978-1-349-19827-6_4
Publisher Name: Palgrave, London
Print ISBN: 978-0-333-42669-2
Online ISBN: 978-1-349-19827-6
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