Abstract
Catering for people on the move is a much more demanding job than when doing so in the usual static environment; it is a job that calls for skills and knowledge above and beyond the norm. Doing a job whilst moving at speed or on an undulating floor brings a need not just for good equilibrium but also to be able to cope with a rush of passengers, all of them wanting to be served in a hurry. Above all, it shows the need to be able to keep calm while working under pressure and to be able to show a smiling face although inwardly seething, possibly because of some customer’s ill-manners.
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© 1989 H.L. Cracknell and G. Nobis
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Cracknell, H.L., Nobis, G. (1989). Transport Catering. In: Mastering Restaurant Service. Macmillan Master Series. Palgrave, London. https://doi.org/10.1007/978-1-349-19827-6_16
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DOI: https://doi.org/10.1007/978-1-349-19827-6_16
Publisher Name: Palgrave, London
Print ISBN: 978-0-333-42669-2
Online ISBN: 978-1-349-19827-6
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