Abstract
One of the criticisms of many organisations is that they are extremely poor at completing jobs on time. Customers complain of consistently late deliveries and the apparent lack of responsiveness of many companies to their needs. The ability to complete jobs on time is clearly influenced by the way in which work is planned within an organisation, and this is the issue for discussion in this chapter.
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Recommended key readings
Ray Wild, Production and Operations Management: Principles and Techniques (Holt, Rinehart & Winston, 1984) 3rd edn.
Terry Hill, Production/Operations Management (Prentice Hall, 1983).
P. G. Moore, Basic operational research (Pitman, 1976) 2nd edn.
Brian Ogley, Business Finance (Longman, 1981).
D. R. Myddleton, Financial Decisions (Longman, 1983) 2nd edn.
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© 1987 Kevan Scholes and Mary Klemm
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Scholes, K., Klemm, M. (1987). Completing jobs on time. In: An Introduction to Business Planning. Palgrave, London. https://doi.org/10.1007/978-1-349-18669-3_5
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DOI: https://doi.org/10.1007/978-1-349-18669-3_5
Publisher Name: Palgrave, London
Print ISBN: 978-0-333-41436-1
Online ISBN: 978-1-349-18669-3
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