Resolving Conflicts in the Use of Resources

Abstract

One of the most frustrating aspects of social work is dealing with all the disputes between agencies, professionals, people in the client’s life, which get in the way of making progress with the client’s needs. Different agencies and individuals may have different views of the problem; different perceptions of what to do about it; or different procedures and facilities which affect what they can do. These have to be sorted out in ways which benefit the client. Similar conflicts also appear in the social worker’s own agency between different sections or departments.