Abstract
Knowledge is the fuel which powers all decision making. Other things being equal, good knowledge will result in good decisions and poor or inadequate knowledge will lead to bad decisions. Market research is the process by which companies acquire knowledge of the market places in which they operate, or would like to operate, in order to provide a firm foundation for marketing decisions.
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© 1999 Chris West
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West, C. (1999). Knowledge-based Marketing. In: Marketing Research. Macmillan Business Masters. Palgrave, London. https://doi.org/10.1007/978-1-349-14681-9_2
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DOI: https://doi.org/10.1007/978-1-349-14681-9_2
Publisher Name: Palgrave, London
Print ISBN: 978-0-333-72178-0
Online ISBN: 978-1-349-14681-9
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