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Group Behaviour in a Crisis: Symptoms and Cures

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Communicating Out of a Crisis
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Abstract

In the previous chapter, stress psychologist Cheryl Travers described the effects on the individual and how to cope with them. This chapter focuses on how people and organisations tend to behave under crisis situations. Once you know to expect this behaviour you can do something about it.

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© 1998 Michael Bland

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Bland, M. (1998). Group Behaviour in a Crisis: Symptoms and Cures. In: Communicating Out of a Crisis. Palgrave Macmillan, London. https://doi.org/10.1007/978-1-349-14665-9_14

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