Skip to main content

Enhancing Global Learning and Change in Multicultural Organizations through Valuing Diversity in Project Teams

  • Chapter
Organizational Strategy and Technological Adaptation to Global Change
  • 33 Accesses

Abstract

In recent years there has been an increasing level of speculation and research on the need for managers and other key staff to work productively with others: whether working with people from other functions in interdepartmental, cross-functional or integrative project teams and task forces, managing across borders in culturally and nationally diverse strategic alliances and partnerships and transnational organizations (see for example Bartlett and Ghoshal, 1989), or working in organizations characterized by increasing gender, racial, ethnic, physical ability and other forms of diversity (for example Kandola and Fullerton, 1994). Often team members hold very different theoretical perspectives and assumptions, use different languages (for example resident vs client vs patient vs. customer), employ different standards as to what counts as evidence (for example objective/quantitative vs intuitive/qualitative), and hold different expectations of one another’s roles.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

eBook
USD 16.99
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 109.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info
Hardcover Book
USD 109.99
Price excludes VAT (USA)
  • Durable hardcover edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

Preview

Unable to display preview. Download preview PDF.

Unable to display preview. Download preview PDF.

References

  • Adler, N.J. (1991) International Dimensions of Organisational Behaviour (Boston, Mass.: Kent Publishers).

    Google Scholar 

  • Adler, N.J. (1995) Commentary on The Survival Guide, BBC/Open University video.

    Google Scholar 

  • Alderfer, C. and Thomas, D. (1988) ‘The Significance of Race and Ethnicity for Understanding Organisational behaviour’ in C. Cooper and I.T. Robertson (eds), International Review of Industrial and Organizational Psychology (Chichester: Wiley).

    Google Scholar 

  • Barney, J.C. (1991) ‘Firm Resources and Sustained Competitive Advantage’, Journal of Management, vol. 17, pp. 99–120.

    Article  Google Scholar 

  • Bartlett, C. and Ghoshal, S. (1989) Managing across Frontiers (London: Hutchinson Business Books).

    Google Scholar 

  • Black, L.S., Gregersen, H.R. and Mendenhall, M. (1992) Global Assignment (San Francisco: Jossey-Bass).

    Google Scholar 

  • Blackburn, V.L. Puran, B.M. and S. Hrader, C.B. (1994) ‘Investigating the Dimension of Social Responsibility and the Consequences for Corporate Financial performance’, Journal of Managerial Issues, vol. 16, pp. 195–212.

    Google Scholar 

  • Barham, K. and Oates, D. (1991) Developing the International Manager (London: Business Books).

    Google Scholar 

  • Copeland, L. (1988) ‘Managing Diversity, parts 1 and 2’, Personnel, July, pp. 44–60.

    Google Scholar 

  • Cox, H. and Blake, S. (1991) ‘Managing Cultural Diversity: Implications for Organisational Competitiveness’, Academy of Management Executive, vol. 3, pp. 45–56.

    Article  Google Scholar 

  • Evans, P., Doz, Y. and Laurent, A. (1989) (eds), Human Resource Management in International firms (London: Macmillan).

    Google Scholar 

  • Grant, R.C. (1991) ‘The Resource-Based View of Competitive Advantage: Implications for Strategy Formulation’ California Management Review, vol. 133, pp. 114–135.

    Article  Google Scholar 

  • Gertsen, M.C. (1990) ‘Intercultural Competence and Expatriates’, International Journal of Human Resource Management, vol. 1, no. 3, pp. 241–62.

    Article  Google Scholar 

  • Griggs, L.N. and Louw, L.L. (1995) (eds) Valuing Diversity: New Tools for a New Reality (New York: McGraw-Hill).

    Google Scholar 

  • Hill, E.T. (1965) The Silent Language (Greenwich, Conn.: Fawcett).

    Google Scholar 

  • Hofstede, G. (1980) Culture’s Consequence (London: Sage).

    Google Scholar 

  • Iles, P.A. and Auluck, R. (1989) ‘From Racism Awareness Training to Strategic Human Resource Management in Implementing Equal Opportunity’, Personnel Review, vol. 18, pp. 24–32.

    Article  Google Scholar 

  • Iles, P.A. and Auluck, R. (1991) ‘The Experience of Black Workers’, in M. Davidson and J. Earnshaw (eds), Vulnerable Workers (Chichester: John Wiley).

    Google Scholar 

  • Iles, P.A., and Mabey, C. (1994), C. (1994) ‘Developing Global Capabilities through Management and Organisation Development Strategies’, paper presented to British Academy of Management Conferences Lancaster University, September 1994.

    Google Scholar 

  • Iles, P.A., Thompson, A. and Altman, Y. (1995) International Enterprise (Milton Keynes: Open University).

    Google Scholar 

  • Janis, I. (1977) Groupthink (Boston: Houghton Mifflin).

    Google Scholar 

  • Kandola, R. and Fullerton, J. (1994) Managing the Mosaic (London: Institute of Personnel and Development).

    Google Scholar 

  • Lauerman, E. (1992) ‘British Airways in Europe: A Human Resources Viewpoint of Development’, European Management Journal, vol. 10, pp. 85–86.

    Article  Google Scholar 

  • Perlmutter, H. (1979) Multinational Organisation Development (London: Addison Wesley).

    Google Scholar 

  • Rhinesmith, S. (1992) A Manager’s Guide to Globalisation (Arlington: American Society for Training and Development).

    Google Scholar 

  • Ronen, S. (1990) ‘Training the International Assignee’, in Goldstein, I. (ed.), Training and Development (San Francisco: Jossey Bass).

    Google Scholar 

  • Shrader, C.B. Blackburn, V.L. and Iles, P.A. (forthcoming) ‘Women in Management and Firm Financial Performance’, Journal of management issues.

    Google Scholar 

  • Thomas, R.R. (1990) ‘From Affirmative Action to Affirming Diversity’, Harvard Business Review, vol. 68, pp. 107–12.

    Google Scholar 

  • Thomas, R.R. (1992) Beyond Race and Gender: Understanding the Power of your Total Workforce by Managing Diversity (New York: Amacom).

    Google Scholar 

  • van Houten, G. (1989) The Implications of Globalism: New Management Realities at Philips’, in Evans, P. et al. (eds), Human Resource Management in International Firms: Change, Globalisation, Innovation (London: Macmillan) pp. 101–12.

    Google Scholar 

  • Wiersema, M. and Bantel, K. (1992) ‘Top Management, Team Demography and Corporate Gtrategic Change’, Academy of Management Journal, vol. 35, pp. 91–112.

    Article  Google Scholar 

Download references

Authors

Editor information

Editors and Affiliations

Copyright information

© 1998 Paul Iles and Paromjit Hayers

About this chapter

Cite this chapter

Iles, P., Hayers, P. (1998). Enhancing Global Learning and Change in Multicultural Organizations through Valuing Diversity in Project Teams. In: McDonald, F., Thorpe, R. (eds) Organizational Strategy and Technological Adaptation to Global Change. Palgrave Macmillan, London. https://doi.org/10.1007/978-1-349-14602-4_13

Download citation

Publish with us

Policies and ethics