Top-down Direction Setting
This book uses the term ‘top-down direction setting’ instead of the more popular term ‘leadership’. One reason for this is that definitions of leadership in the literature vary greatly from author to author. According to one estimate, there are currently at least one hundred accepted academic definitions of leadership (Terry, quoted in Manz et al., 1991).
KeywordsBusiness Process Change Process Change Effort Future State Transformational Leader
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