Thought and Emotion in Decision Making

Abstract

Decision making involves both thinking and feeling about the decision situation, but there is controversy about whether intuitive or analytical thought is more suited to social work decisions and whether emotions have a positive or negative impact on decision making. This chapter explores different ways of thinking and feeling about the decision situation and the factors that may promote and hinder vigilant thought. It is divided into three sections concerned with: two ways of thinking, the impact of emotions and the role of internal conflict.