The NDU as a Strategy for Change within Ambulatory Care

  • Susan Lowson
  • Stephen Wright


This chapter illustrates an important example of how organisational change in a paediatric outpatient department has given the opportunity to a group of professionals to review their practice and work through a process of change. The aim was to establish a team, enhance working relationships, empower staff and improve practice. Empowerment of the nurses would, it was believed, create a more mature and professional approach, which would enhance clinical competence and foster greater confidence in the empowerment of families and patients (Lowson, 1995).


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Copyright information

© S. Lowson and S.A. Wright 1998

Authors and Affiliations

  • Susan Lowson
  • Stephen Wright

There are no affiliations available

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