Abstract
Nowadays, even with e-mail and the Internet, the telephone is still probably the most common means of communication in business, and used efficiently it has two advantages.
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© 1996 Nicky Stanton
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Stanton, N. (1996). Talking on the Telephone. In: Mastering Communication. Macmillan Master Series. Palgrave, London. https://doi.org/10.1007/978-1-349-14133-3_5
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DOI: https://doi.org/10.1007/978-1-349-14133-3_5
Publisher Name: Palgrave, London
Print ISBN: 978-0-333-66509-1
Online ISBN: 978-1-349-14133-3
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