Skip to main content

Marketing midwifery services

  • Chapter
Midwifery Practice: Core Topics 1

Part of the book series: Midwifery Practice ((MIPRA))

  • 23 Accesses

Abstract

When question ing a group of midwives about their definition of market­ing, I received a mixed response. Common answers were ‘Advertising and promotion’ and ’Selling’. More cynical respondents believed it to be about ‘Getting people to buy things they don’t really want or need’. Little wonder then that, with the arrival of the internal market in the NHS, midwives have often taken a reluctant interest in the subject. However, the reorganisation of the NHS as a business, largely driven by economic principles, requires all services, including midwifery, to bid for scarce resources, justify expenditure and improve efficiency. Midwifery needs to convince potential buyers of the value and potential of its services and convince policy makers of its important role in the future of maternity services (Hauxwell & Rees 1995). Marketing theories have much to offer midwifery service providers, and many professional groups within the NHS have already accepted their importance.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Institutional subscriptions

Preview

Unable to display preview. Download preview PDF.

Unable to display preview. Download preview PDF.

References

  • Bateson J 1992 Managing services marketing: text and readings. Dryden, Chicago Department of Health 1989 Working for patients. HMSO, London

    Google Scholar 

  • Department of Health 1992 The patient’s charter. HMSO, London

    Google Scholar 

  • Department of Health 1993 Changing childbirth update 1. HMSO, London

    Google Scholar 

  • Department of Health 1994 Maternity services charter. HMSO, London

    Google Scholar 

  • Dobree J, Page AS 1991 Unleashing the power of service brands in the 1990s. Management Decisions 28: 6

    Google Scholar 

  • George WR and Berry LL 1981 Guidelines for the advertising of services. Business Horizons 24 (4): 52–6.

    Article  Google Scholar 

  • Gronroos C 1980 Designing a long range marketing strategy for services. Long Range Planning 13: 36–42.

    Article  Google Scholar 

  • Hauxwell B, Rees C 1995 Marketing midwifery’s future. British Journal of Midwifery 3: 6

    Google Scholar 

  • Hunt S, Symonds A 1995 The social meaning of midwifery. Macmillan, Basingstoke

    Book  Google Scholar 

  • King’s Fund Centre 1993 Maternity care: choice, continuity and change: consensus statement. King’s Fund Centre, London

    Google Scholar 

  • Kotler P 1988 Marketing management. Prentice Hall, Englewood Cliffs, NJ

    Google Scholar 

  • Kotler P 1991 Marketing management: analysis, planning, implementation and control. Prentice Hall, Englewood Cliffs, NJ

    Google Scholar 

  • McDonald M 1995 Marketing plans: how to prepare them, how to use them. Butterworth—Heinemann, Oxford

    Google Scholar 

  • Mudie P, Cottam A 1993 The management and marketing of services. Butterworth—Heinemann, Oxford

    Google Scholar 

  • NHS Management Executive 1993 Market testing in the NHS: revised guidance. HMSO, London

    Google Scholar 

  • Owens J, McGill J 1993 Marketing in the NHS: putting the patients first. NAHAT, Birmingham

    Google Scholar 

  • Parasuraman A, Zeithalm V A, Berry LL 1985 A conceptual model of service quality and its implications for future research. Journal of Marketing 49: 41–50.

    Article  Google Scholar 

  • Payne A 1993 The essence of services marketing. Prentice Hall, Hemel Hempstead

    Google Scholar 

  • Payne A, Ballantyne D 1991 Relationship marketing: bringing customer service, quality and marketing together. Butterworth—Heinemann, Oxford

    Google Scholar 

  • Sheaff R 1991 Marketing for health services: a framework for communications evaluation and total quality management. Open University Press, Milton Keynes

    Google Scholar 

  • Shostack GL 1987 Service positioning through structural change. Journal of Marketing 51: 34–43.

    Article  Google Scholar 

  • Stokes D 1994 Discovering marketing: an active learning approach. DP Publications, London

    Google Scholar 

  • Baxter-Derrington P 1995 Getting your message across. (Principles and process of marketing.) Nursing Standard 9: 20–3

    CAS  Google Scholar 

  • Dickinson E 1995 Using marketing principles for healthcare development. Quality in Health Care 4 (1): 40–4

    Article  PubMed  CAS  PubMed Central  Google Scholar 

  • Hobbs L 1993 Independent midwifery. Books for Midwives Press, Manchester Hunt SC 1995 Marketing: a new concept for midwifery education. British Journal of Healthcare Management 1 (9): 441–4

    Google Scholar 

  • McLeish B 1995 Successful marketing strategies for nonprofit organizations. John Wiley, Chichester

    Google Scholar 

  • Whitcroft M 1995 Marketing: hard sell. (Relevance of marketing to NHS purchasers and providers.) Health Service Journal 105: 30–1

    PubMed  CAS  Google Scholar 

Download references

Authors

Editor information

Jo Alexander Valerie Levy Sarah Roch

Copyright information

© 1996 Kathleen King

About this chapter

Cite this chapter

King, K. (1996). Marketing midwifery services. In: Alexander, J., Levy, V., Roch, S. (eds) Midwifery Practice: Core Topics 1. Midwifery Practice. Palgrave, London. https://doi.org/10.1007/978-1-349-14112-8_9

Download citation

  • DOI: https://doi.org/10.1007/978-1-349-14112-8_9

  • Publisher Name: Palgrave, London

  • Print ISBN: 978-0-333-66320-2

  • Online ISBN: 978-1-349-14112-8

  • eBook Packages: MedicineMedicine (R0)

Publish with us

Policies and ethics