Conclusion

Abstract

Managers have difficult and demanding jobs and they require accurate, up-to-date, timely and relevant information if they are to work effectively and take the right decisions. Although they still rely heavily on face-to-face meetings, telephone conversations and informal interaction they increasingly recognize that they can do all of these things better if they are supported by a good computer-based information system. But, to achieve this, managers must be able to specify their information requirements clearly, so that an information system can be created that directly addresses these needs.