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Dealing with diversity

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People Skills
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Abstract

When we interact with other people, we do not start from a neutral standpoint. We bring with us a whole range of values, beliefs and assumptions. These are linked to the person we are, and to the range of social factors that influence and shape identity (see Chapter 1). For example, the way I relate to other people will owe much to my gender, my ethnic group, my class background and so on. These factors, in turn, will interact significantly with the equivalent factors for the persons concerned. That is, the gender, class and so on of the other people involved will also be significant in influencing the outcome of the interactions (see Figure 7.1).

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Further reading

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Authors

Editor information

Jo Campling

Copyright information

© 1996 Neil Thompson

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Thompson, N., Campling, J. (1996). Dealing with diversity. In: Campling, J. (eds) People Skills. Palgrave, London. https://doi.org/10.1007/978-1-349-13737-4_8

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