Skip to main content

How Can Expertise be Defined? Implications of Research from Cognitive Psychology

  • Chapter
Book cover Exploring Expertise

Abstract

In Cognitive Psychology, the experimental study of expertise involves applying concepts and methods from a number of areas: problem-solving, learning, and ergonomics, to name just a few. The study of expertise provides a focus for basic research on many phenomena of cognition, such as memory limitations and reasoning biases. It also provides a focus for discussion of issues in cognitive theory, such as those involving knowledge representation. The psychological study of expertise has been invigorated in recent years by the advent of expert systems, but studies of expertise can be found even in the earliest psychological research. Furthermore, a great deal of the research in the tradition of judgment and decisionmaking can be regarded, in hindsight, as studies of expertise (e.g., linear decision models of the reasoning of economists). Clearly, the literature of psychological studies of expertise is vast.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 84.99
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 109.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info
Hardcover Book
USD 109.99
Price excludes VAT (USA)
  • Durable hardcover edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

Preview

Unable to display preview. Download preview PDF.

Unable to display preview. Download preview PDF.

Bibliography

  • ABELSON, R. P. (1981) Psychological Status of the Script Concept, American Psychologist, 36, pp. 715–29.

    Article  Google Scholar 

  • ADELSON, B. (1981) ‘Problem-solving and the Development of Abstract Categories in Programming Languages’, Memory and Cognition, 9, pp. 422–33.

    Article  Google Scholar 

  • ADELSON, B. (1984) ‘When Novices Surpass Experts: The Difficulty of a Task may Increase with Expertise’, Journal of Experimental Psychology: Learning, Memory, and Cognition, 10, pp. 483–95.

    Google Scholar 

  • ANDERSON, J. R. (1982) ‘Acquisition of a Cognitive Skill’, Psychological Review, 89, pp. 369–406.

    Article  Google Scholar 

  • BARTLETT, F. (1932) Remembering: A study in Experimental and Social Psychology (London: Cambridge University Press).

    Google Scholar 

  • BERRY, D. C. (1987) ‘The Problem of Implicit Knowledge’, Expert Systems, 4, pp. 144–51.

    Article  Google Scholar 

  • BERRY, D. C. and BROADBENT, D. E. (1984) ‘On the Relationship Between Task Performance and Associated Verbalizable Knowledge’, Quarterly Journal of Experimental Psychology, 36A, pp. 209–31.

    Article  Google Scholar 

  • BROADBENT, D. E. and ASTON, B. (1978) ‘Human Control of a Simulated Economic System’, Ergonomics, 21, pp. 1035–43.

    Article  Google Scholar 

  • BROADBENT, D. E., FITZGERALD, P. and BROADBENT, M. H. P. (1986) ‘Implicit and Explicit Knowledge in the Control of Complex Systems’, British Journal of Psychology, 77, pp. 33–50.

    Article  Google Scholar 

  • BRULÉ, J. F. and BLOUNT, A. (1989) Knowledge Acquisition (New York: McGraw-Hill).

    Google Scholar 

  • CECI, S. J. and LIKER, J. K. (1986) ‘A day at the Races: A study of IQ, Expertise, and Cognitive Complexity’, Journal of Experimental Psychology: General, 115, pp. 255–66.

    Article  Google Scholar 

  • CHASE, W. G. (1983) Spatial Representations of Taxi Drivers, in D. R. Rogers and J. H. Sloboda (eds), Acquisition of Symbolic Skills (New York: Plenum) pp. 391–405.

    Chapter  Google Scholar 

  • CHASE, W. G. and SIMON, H. A. (1973) ‘Perception in Chess’, Cognitive Psychology, 5, pp. 55–81.

    Article  Google Scholar 

  • CHI, M. T. H., GLASER, R. and REES, E. (1982) Expertise in Problem-Solving, in R. J. Sternberg (ed.), Advances in the Psychology of Human Intelligence, Vol. 1 (Hillsdale, NJ: Erlbaum) pp. 7–75.

    Google Scholar 

  • CHI, M. T. H. and KOESKE, R. D. (1983) ‘Network Representation of a Child’s Dinosaur Knowledge’, Developmental Psychology, 19, pp. 29–39.

    Article  Google Scholar 

  • CHIESI, H., SPILICH, G. J. and VOSS, J. F. (1979) ‘Acquisition of Domain-Related Information in Relation to High and Low Domain Knowledge’, Journal of Verbal Learning and Verbal Behavior, 18, pp. 257–83.

    Article  Google Scholar 

  • COOKE, N. M. (1992) ‘Modeling Human Expertise in Expert Systems’, in R. Hoffman (ed.), The Psychology of Expertise: Cognitive Research and Empirical AI (New York: Springer Verlag) pp. 29–60.

    Chapter  Google Scholar 

  • DUNCKER, K. (1945) ‘On Problem-solving’, Psychological Monographs, 58, pp. 1–113 (Whole No. 270) (L. S. Lees, Trans).

    Article  Google Scholar 

  • ERICSSON, K. A. and SMITH, J. (eds) (1991) Toward a General Theory of Expertise (Cambridge: Cambridge University Press).

    Google Scholar 

  • ETTENSON, R. T, SHANTEAU, J. and KROGSTAD, J. (1987) ‘Expert Judgment: Is More Information Better?’ Psychological Reports, 60, pp. 227–38.

    Article  Google Scholar 

  • FOLEY, M. and HART, A. (1992) ‘Expert-Novice Differences and Knowledge Elicitation’, in R. Hoffman (ed.), The Psychology of Expertise: Cognitive Research and Empirical AI (New York: Springer Verlag) pp. 233–344.

    Chapter  Google Scholar 

  • FORD, K. M. (1993, May) ‘Closing remarks’ presented at the Third International Workshop on Human and Machine Cognition: Expertise in Context. Institute for the Interdisciplinary Study of Human and Machine Cognition, University of West Florida, Pensacola, FL.

    Google Scholar 

  • GAETH, G. J. (1980) ‘A Comparison of Lecture and Interactive Training Designed to Reduce the Influence of Interfering Materials: An Application to Soil Science’ (Unpublished Master’s Thesis, Department of Psychology, Kansas State University, Manhattan, KS).

    Google Scholar 

  • GAETH, G. J. and SHANTEAU, J. (1979) ‘Analysis of the Soil Survey Laboratory Data for some Soils of Kansas: Validity of the Soil Texture Classification.’ Technical Report No. 79–11, Department of Psychology, Kansas State University, Manhattan, KS.

    Google Scholar 

  • GENTNER, D. and GENTNER, D. R. (1983) ‘Flowing Waters or Teeming Crowds: Mental Models of Electricity’, in D. Gentner and A. Stevens (eds), Mental Models (Hillsdale, NJ: Erlbaum) pp. 99–130.

    Google Scholar 

  • GLASER, R. (1987) ‘Thoughts on Expertise’, in C. Schooler and W. Schaie (eds), Cognitive Functioning and Social Structure over the Lifecourse (Norwood, NJ: Ablex) pp. 81–94.

    Google Scholar 

  • GREENO, J. G. (1978) ‘The Nature of Problem-Solving Abilities’, in W.K. Estes (ed.), Handbook of Learning and Cognitive Processes, Vol. 5 (Hillsdale, NJ: Erlbaum) pp. 239–70.

    Google Scholar 

  • GROEN, G. J. and PATEL, V. L. (1988) The Relationship between Comprehension and Reasoning in Medical Expertise, in M. T. H. Chi, R. Glaser and M. J. Farr (eds), The Nature of Expertise (Hillsdale, NJ: Erlbaum) pp. 287–310.

    Google Scholar 

  • HART, A. (1989) Knowledge Acquisition for Expert Systems (Ny: McGraw Hill).

    Google Scholar 

  • HARTLEY, R. T. (1981) ‘How Expert Should an Expert System be’? in Proceedings of the Seventh International Joint Conference on Artificial Intelligence (Vancouver, BC: International Joint Conferences in Artificial Intelligence) pp. 862–67.

    Google Scholar 

  • HOFFMAN, R. R. (1987) ‘The Problem of Extracting the Knowledge of Experts from the Perspective of Experimental Psychology’. The AI Magazine, 8, (Summer) pp. 53–64.

    Google Scholar 

  • HOFFMAN, R. R. (1991) ‘Human Factors Psychology in the Support of Forecasting: The Design of Advanced Meteorological Workstations’, Weather and Forecasting, 6, pp. 98–110.

    Article  Google Scholar 

  • HOFFMAN, R. R., SHADBOLT, N., BURTON, A. M. and KLEIN, G. A. (1995) ‘Eliciting Knowledge from Experts: A Methodological Analysis’, Organizational Behaviour and Human Decision Processes, 62, pp. 129–58.

    Article  Google Scholar 

  • HOFFMAN, R. R. (ed.) (1992) The Psychology of Expertise: Cognitive Research and Empirical AI (NY: Springer Verlag).

    Google Scholar 

  • JEFFRIES, R., TURNER, A., POLSON, P. and ATWOOD, M. (1981) ‘The Processes Involved in Designing Software’, in R. J. Anderson (ed.), Cognitive Skills and Their Acquisition (Hillsdale, NJ: Erlbaum) pp. 255–83.

    Google Scholar 

  • JENKINS, J. J. (1983) ‘Educating for Applications’. Keynote address at the Second Annual Adelphi University Applied Experimental Psychology Conference, Adelphi University, Garden City, NY Reprinted in R. R. Hoffman and D. S. Palermo (eds) (1991), Cognition and the Symbolic Processes: Applied and Ecological Perspectives (Hillsdale, NJ: Erlbaum) pp. 335–50.

    Google Scholar 

  • JENKINS, J. J. (1985) ‘Acoustic Information for Objects, Places and Events’, in W. H. Warren and R. E. Shaw (eds), Persistence and Change: Proceedings of the First International Conference on Event Perception (Hillsdale, NJ: Erlbaum) pp. 115–38.

    Google Scholar 

  • KIDD, A. and WELBANK, M. (1984) ‘Knowledge Acquisition’, in J. Fox (ed.), Infotech State of the Art Report on Expert Systems (London: Pergamon).

    Google Scholar 

  • KLEIN, G. A. (1992) ‘Using Knowledge Engineering to Preserve Corporate Memory’, in R. R. Hoffman (ed.), The Psychology of Expertise: Cognitive Research and Empirical AI (NY: Springer Verlag) pp. 170–90.

    Chapter  Google Scholar 

  • KLEIN, G. A. and HOFFMAN, R. R. (1992) ‘Seeing the Invisible: Perceptual-Cognitive Aspects of Expertise’, in M. Rabinowitz (ed.), Cognitive Science Foundations of Instruction (Mahwah, NJ: Erlbaum) pp. 203–26.

    Google Scholar 

  • KLEIN, G. A. and HOFFMAN, R. R. (1993) ‘Seeing the Invisible: Perceptual-Cognitive Aspects of Expertise’, in M. Rabinowitz (ed.), Cognitive Science Foundations of Instruction (Hillsdale, NJ: Erlbaum) pp. 203–26.

    Google Scholar 

  • KUNDEL, H. L. and NODINE, C. F. (1978) ‘Studies of Eyemovements and Visual Search in Radiology’, in J. W Senders, D. F. Fisher and R. A. Monty (eds), Eye Movements and the Higher Psychological Function (Hillsdale, NJ: Erlbaum) pp. 317–28.

    Google Scholar 

  • KUSTERER, K. C. (1978) ‘Know-How on the Job: The Important Working Knowledge of “Unskilled” Workers’ (Boulder, CO: Westview).

    Google Scholar 

  • LARKIN, J. H. (1983) ‘The Role of Problem Representation in Physics’, in D. Gentner and A. Stevens (eds), Mental Models (Hillsdale, NJ: Erlbaum) pp. 75–98.

    Google Scholar 

  • LEDERBERG, J. and FEIGENBAUM, E. A. (1968) ‘Mechanization of Inductive Inference in Organic Chemistry’, in B. Kleinmuntz (ed.), Formal Representation of Human Judgment (New York: Wiley) pp. 187–267.

    Google Scholar 

  • LENAT, D. B. and FEIGENBAUM, E. A. (1987, August) ‘On the Thresholds of Knowledge’, Proceedings of the International Joint Conference on Artificial Intelligence (Milano, Italy: International Joint Conferences on Artifical Intelligence) pp. 1173–82.

    Google Scholar 

  • LESGOLD, A. M. (1984) ‘Acquiring Expertise’, in J. R. Anderson and S. M. Kosslyn (eds), Tutorials in Learning and Memory: Essays in Honor of Gordon Bower (San Francisco, CA: W H. Freeman) pp. 31–60.

    Google Scholar 

  • LESGOLD, A. M., RUBINSON, H., FELTOVICH, P., GLASER, R., KLOPFER, D. and WANG, Y. (1988). Expertise in a Complex Skill: Diagnosing X-ray Pictures in M. T. H. Chi, R. Glaser and M. J. Farr (eds), The Nature of Expertise (pp. 311–342) (Hillsdale, NJ: Erlbaum).

    Google Scholar 

  • MANDLER, G. (1967) ‘Organization and Memory’, in K. W Spence and J. T. Spence (eds) The Psychology of Learning and Motivation, Vol. 1, (New York: Academic Press) pp. 327–72.

    Google Scholar 

  • McGRAW, K. L. and HARBISON-BRIGGS, K. (1989) Knowledge Acquisition (Englewood Cliffs, NJ: Prentice Hall).

    Google Scholar 

  • McKEITHEN, K. B., REITMAN, J. S., REUTER, H. H. and HIRTLE, S. C. (1981) ‘Knowledge Organization and Skill Differences in Computer Programmers’, Cognitive Psychology, 13, pp. 307–25.

    Article  Google Scholar 

  • MURPHY, G. L. and WRIGHT, J. C. (1984) ‘Changes in Conceptual Structure with Expertise: Differences between Real-World Experts and Novices’, Journal of Experimental Psychology: Learning, Memory and Cognition, 10, pp. 144–55.

    Google Scholar 

  • MYLES-WORSLEY, M., JOHNSTON, W. A. and SIMONS, M. A. (1988) ‘The Influence of Expertise on X-ray Image Processing’, Journal of Experimental Psychology: Learning, Memory and Cognition, 14, pp. 553–7.

    Google Scholar 

  • NORMAN, G. R., ROSENTHAL, D., BROOKS, L. R., ALLEN, S. W and MUZZIN, L. J. (1989) ‘The Development of Expertise in Dermatology’. Archives of Dermatology, 125, pp. 1063–8.

    Article  Google Scholar 

  • PHELPS, R. H. and SHANTEAU, J. (1978) ‘Livestock Judges: How Much Information can an Expert use? Organizational Behavior and Human Performance, 21, pp. 209–19.

    Article  Google Scholar 

  • PRERAU, D. S. (1985, Summer) ‘Selection of an Appropriate Domain for an Expert System’, The AI Magazine, pp. 26–30.

    Google Scholar 

  • PRERAU, D. S. (1989) Developing and Managing Expert Systems: Proven Techniques for Business and Industry (Reading, MA: Addison-Wesley).

    Google Scholar 

  • PRIETULLA, M. J., FELTOVICH, P. J. and MARCHAK, F. (1989) ‘A Heuristic Framework for Assessing Factors Influencing Knowledge Acquisition’ in D. Blanning and D. King (eds), Proceedings of the 22nd Hawaii International Conference on Systems Science vol. 3: Decision Support and Knowledge-Based Systems (New York: IEEE.) pp. 419–26.

    Google Scholar 

  • REGOCZEI, S. B. and HIRST, G. (1992) ‘Knowledge and Knowledge Acquisition in the Computational Context’, in R. Hoffman (ed.), The Psychology of Expertise: Cognitive Research and Empirical AI (New York: Springer Verlag) pp. 12–28.

    Chapter  Google Scholar 

  • REITMAN, W. (1965) Cognition and Thought (New York: Wiley).

    Google Scholar 

  • SANDERSON, P. M. (1989) ‘Verbalizable Knowledge and Skilled Task Performance: Association, Dissociation, and Mental Models. Journal of Experimental Psychology: Learning, Memory and cognition, 15, pp. 729–47.

    Google Scholar 

  • SCHVANEVELDT, R. W., DURSO, F. T., GOLDSMITH, J. E., BREEN, T. J., COOKE, N. M., TUCKER, R. G. and DEMAIO, J. C. (1985) ‘Measuring the Structure of Expertise’. Internationaljournal of Man-Machine Systems, 23, pp. 699–728.

    Google Scholar 

  • SCHNEIDER, W. (1985) ‘Training High-Performance Skills: Fallacies and Guidelines. Human Factors, 27, pp. 285–300.

    Google Scholar 

  • SCHÖN, D. (1983) The Reflective Practitioner (New York: Basic Books).

    Google Scholar 

  • SCHUMACHER, R. M. and CZERWINSKI, M. P. (1992) ‘Mental Models and the Acquisition of Expert Knowledge’, in R. Hoffman (ed.), The Psychology of Expertise: Cognitive Research and Empirical AI (New York: Springer Verlag) pp. 61–79.

    Chapter  Google Scholar 

  • SCRIBNER, S. (1984) ‘Studying Working Intelligence’, in B. Rogoff and S. Lave (eds), Everyday Cognition: Its Development in Social Context (Cambridge, MA: Harvard University press) pp. 9–40.

    Google Scholar 

  • SCRIBNER, S. (1986) ‘Thinking in Action: Some Characteristics of Practical Thought’, in R. J. Sternberg and R. K. Wagner (eds), Practical Intelligence: Nature and Origins of Competence in the Everyday World (Cambridge: Cambridge University Press) pp. 14–30.

    Google Scholar 

  • SHANTEAU, J. (1984) ‘Some Unasked Questions about the Psychology of Expert Decision Makers’, in M. E. El Hawary (ed.), Proceedings of the 1984 IEEE Conference on Systems, Man, and Cybernetics (New York: Institute of Electrical and Electronics Engineers) pp. 23–45.

    Google Scholar 

  • SHANTEAU, J. (1987) ‘A Psychologist Looks at Accounting Research: Implications for Doctoral Programs’, in American Accounting Association (ed.), A Passion for Excellence in Accounting Doctoral Education (Sarasota, FL: American Accounting Association).

    Google Scholar 

  • SHANTEAU, J. (1988) ‘Psychological Characteristics and Strategies of Expert Decision Makers’, Acta Psychologica, 68, pp. 203–15.

    Article  Google Scholar 

  • SHANTEAU, J. (1989) ‘Psychological Characteristics of Agricultural Experts: Applications to Expert Systems’, in A. Weiss (ed.), Climate and Agriculture: System Approaches to Decision Making (Lincoln, NE: University of Nebraska Press).

    Google Scholar 

  • SHANTEAU, J. and PHELPS, R. H. (1977) ‘Judgment and Swine: Approaches in Applied Judgment Analysis’, in M. F. Kaplan and S. Schwartz (eds), Human Judgment and Decision Processes in Applied Settings (New York: Academic Press) pp. 255–72.

    Chapter  Google Scholar 

  • SIMON, H. A. (1973) ‘The Structure of Ill-structured Problems’. Artificial Intelligence, 4, pp. 181–201.

    Article  Google Scholar 

  • SIMON, H. A. and GILMARTIN, K. (1973) ‘A Simulation of Memory for Chess Positions’, Cognitive Psychology, 5, pp. 29–46.

    Article  Google Scholar 

  • SOLOWAY, E., ADELSON, B. and EHRLICH, K. (1988) ‘Knowledge and Process in the Comprehension of Computer Programs’, in M. T. H. Chi, R. Glaser and M. J. Farr (eds), The Nature of Expertise (Hillsdale, NJ: Erlbaum) pp. 129–52.

    Google Scholar 

  • SPIRO, R. J., FELTOVICH, P. J., COULSON, R. L. and ANDERSON, D. K. (1989) Multiple Analogies for Complex Concepts: Antidotes for Analogy-induced Misconception in Advanced Knowledge Acquisition’, in S. Vosniadou and A. Ortony (eds), Similarity and Analogical Reasoning (Cambridge: Cambridge University Press) pp. 498–531.

    Chapter  Google Scholar 

  • STERNBERG, R. J. and FRENSCH, P. J. (1992) ‘On being an Expert: A Cost-Benefit Analysis’, in R. R. Hoffman (ed.), The Psychology of Expertise: Cognitive Research and Empirical AI (New York: Springer Verlag) pp. 191–203.

    Chapter  Google Scholar 

  • VOSS, J. M., TYLER, S. and YENGO, L. (1983) ‘Individual Differences in Social Science Problem Solving’, in R. F. Dillon and R. R. Schmeck (eds), Individual Differences in Cognitive Processes, Vol. 1 (New York: Academic Press) pp. 205–32.

    Google Scholar 

  • WEITZENFELD, J. (1984) ‘Valid Reasoning by Analogy: Technical Reasoning. Philosophy of Science, 51, pp. 137–49.

    Article  Google Scholar 

Download references

Authors

Editor information

Robin Williams Wendy Faulkner James Fleck

Copyright information

© 1998 Robert R. Hoffman

About this chapter

Cite this chapter

Hoffman, R.R. (1998). How Can Expertise be Defined? Implications of Research from Cognitive Psychology. In: Williams, R., Faulkner, W., Fleck, J. (eds) Exploring Expertise. Palgrave Macmillan, London. https://doi.org/10.1007/978-1-349-13693-3_4

Download citation

Publish with us

Policies and ethics