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The Certainty Trough

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Exploring Expertise

Abstract

How does intimate knowledge of technologies affect confidence in them? One might expect that those closest to these technologies would have the highest confidence in them, and those ignorant of them would be fearful. This expectation, however, turns out to be an oversimplification. The relationship between proximity and confidence is not a simple linear one, and several pieces of research suggest the more complicated pattern shown schematically in figure one.

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Authors

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Robin Williams Wendy Faulkner James Fleck

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© 1998 Donald MacKenzie

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MacKenzie, D. (1998). The Certainty Trough. In: Williams, R., Faulkner, W., Fleck, J. (eds) Exploring Expertise. Palgrave Macmillan, London. https://doi.org/10.1007/978-1-349-13693-3_15

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