Abstract
We have described consultancy as a process in which a consultant provides a service to a client for the purpose of meeting the client’s need. We have also conceptualised this process in terms of the problem-solving paradigm, i.e. viewing the client’s need as a problem to be solved. In the course of this problem-solving process the consultant may undertake a variety of roles according to his or her interpretation of the needs of the situation. The value of the 1+7 model is that it identifies (in a readily assimilated form) the key roles which consultants should be able to undertake in the process.
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© 1994 Allan P. O. Williams and Sally Woodward
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Williams, A.P.O., Woodward, S. (1994). Competences Underlying Effective Role Performance. In: The Competitive Consultant. Palgrave Macmillan, London. https://doi.org/10.1007/978-1-349-13384-0_5
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DOI: https://doi.org/10.1007/978-1-349-13384-0_5
Publisher Name: Palgrave Macmillan, London
Print ISBN: 978-1-349-13386-4
Online ISBN: 978-1-349-13384-0
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