Advertisement

Telecommunications

  • Yvonne Locker
Chapter

Abstract

By the end of this chapter you should be able to explain:
  • the range and features of telecommunication equipment available

  • the need for effective communication

  • the qualities of a telephonist

  • the suitability of particular pieces of equipment

  • the way to deal with telephone calls

  • the services available from British Telecom and their suitability

  • the use of electronic mail.

Preview

Unable to display preview. Download preview PDF.

Unable to display preview. Download preview PDF.

Copyright information

© Yvonne Locker 1994

Authors and Affiliations

  • Yvonne Locker

There are no affiliations available

Personalised recommendations