Abstract
All organisations depend for their success on people or, in management jargon, the human resource. The aim of this chapter is to examine the key issues for which policies need to be developed in the area. The chapter will help you appreciate what these key issues are and why they are important.
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Further Reading
A good starter on marketing is Martin Christopher, Malcolm McDonald and Gordon Wills, Introducing Marketing (Pan Books, 1980 ).
Basic reading on production and operations would include R. Wild, Production — Principles and Techniques (Holt, Rinehard & Winston, 1979 ).
On personnel and industrial relations, two helpful books are P. Hackett, Success in Management: Personnel (John Murray, second edition 1985)
and Christopher Brewster, Understanding Industrial Relations (Pan Books, 1984 ).
A recent addition to managing the human resource is M. Armstrong, Strategies for Human Resource Management (Kogan Page, 1992 ).
On the finance side, see John Sizer’s book mentioned above. Also, Roger Oldcorn, Accounting for Managers (Routledge, 1993 ).
The Boston Consulting Group technique was reviewed in detail in the Financial Times, 11, 13 and 16 November 1981.
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© 1996 Roger Oldcorn
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Oldcorn, R. (1996). Policies in Personnel and Industrial Relations. In: Management. Macmillan Business Masters. Palgrave, London. https://doi.org/10.1007/978-1-349-13195-2_9
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DOI: https://doi.org/10.1007/978-1-349-13195-2_9
Publisher Name: Palgrave, London
Print ISBN: 978-0-333-59360-8
Online ISBN: 978-1-349-13195-2
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