Policies in Buying and Operations
In managing the buying side of a business and in operations management there are a number of basic choices to be made in the way the jobs are done. By the end of the chapter you should be able to identify what these basic choices are and what are the main advantages and disadvantages of each way of working.
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- A good starter on marketing is Martin Christopher, Malcolm McDonald and Gordon Wills, Introducing Marketing (Pan Books, 1980 ).Google Scholar
- Basic reading on production and operations would include R. Wild, Production — Principles and Techniques (Holt, Rinehard & Winston, 1979 ).Google Scholar
- On personnel and industrial relations, two helpful books are P. Hackett, Success in Management: Personnel (John Murray, second edition 1985)Google Scholar
- and Christopher Brewster, Understanding Industrial Relations (Pan Books, 1984 ).Google Scholar
- A recent addition to managing the human resource is M. Armstrong, Strategies for Human Resource Management (Kogan Page, 1992 ).Google Scholar
- On the finance side, see John Sizer’s book mentioned above. Also, Roger Oldcorn, Accounting for Managers (Routledge, 1993 ).Google Scholar
- The Boston Consulting Group technique was reviewed in detail in the Financial Times, 11, 13 and 16 November 1981.Google Scholar