Abstract
Essentially, I run a shop. I open the doors in the morning and I make sure that all of the services are in place: that we have got people there to serve customers with goods that we hope they want to buy; and that we manage to take their money in as friendly and open an atmosphere as possible.
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© 1994 Rosemary Stewart and Jean-Louis Barsoux
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Hughes, P. (1994). Chain Store Management. In: The Diversity of Management. Palgrave Macmillan, London. https://doi.org/10.1007/978-1-349-13087-0_2
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DOI: https://doi.org/10.1007/978-1-349-13087-0_2
Publisher Name: Palgrave Macmillan, London
Print ISBN: 978-1-349-13089-4
Online ISBN: 978-1-349-13087-0
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