Networks and Communications

Abstract

UK management is often berated by management consultants, the press and the computer industry for being slow to embrace new technology, and implement office automation systems. The property industry is certainly not seen as a shining exception to the rule; not even by those who work in it. But is it a fair indictment?

‘There are two things that most senior executives know about information technology. The first is that it costs too much. And the second is that it never works’

Michael Earl, Director of the Oxford Institute of Information Management

Quoted by Dr Pamela Gray in her book: Open Systems — A business strategy for the 1990s (McGraw Hill, 1991)