Abstract
Communications are essential to all businesses. These include communications within the organisation itself, and communications between the organisation and people outside it, whether customers, suppliers or other businesses. Many of these communications are in a written form, and therefore come under the general heading of ‘mail’.
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© 1992 Graham Morris, Lesley Reveler and City and Guilds of London Institute
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Morris, G., Reveler, L. (1992). Office Procedures. In: Retail Certificate Workbook. Palgrave, London. https://doi.org/10.1007/978-1-349-12504-3_8
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DOI: https://doi.org/10.1007/978-1-349-12504-3_8
Publisher Name: Palgrave, London
Print ISBN: 978-0-333-55688-7
Online ISBN: 978-1-349-12504-3
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