Chapter 2 reviewed the concept of Japanization and two influential perspectives on the analysis of technological change. The analysis of Japanese industrial management was conceived as a coherent strategy designed to shape employee attitudes and behaviour and, where necessary, deal with trade unions. Having examined management strategies, we now turn to the role of the trade unions in technological change at work. It is clear that the diffusion of workplace innovations can be influenced by workers and their trade unions. Reciprocally, technological change and Japanese methods have repercussions for union growth, structure and bargaining power.
KeywordsEurope Income Marketing Expense Kelly
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