Abstract
Information technology is costing business far more than any measurable, or even remotely likely benefits can justify. Recent studies confirm that billions of dollars are being spent on new computers and associated equipment without any direct connection with business success. Indeed, competitively weak companies tend to do significantly worse after they have installed new computer based information systems and for the most part only businesses among the market leaders are able to improve their standing.
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Suggested reading
Strassmann, Paul A., Information Payoff: The transformation of work in an electronic age, New York: Free Press, 1985. Strassmann argues that the payoff will not come from the technology itself, but from people. The critical success factor is how we organize, educate and train the mangers of the future.
Zuboff, S., In the Age of the Smart Machine, New York: Basic Books, 1988. This is an easy to read managerial perspective on introducing computer technology into the workplace.
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© 1990 J. Liebenau and J. Backhouse
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Liebenau, J., Backhouse, J. (1990). The primacy of social organization. In: Understanding Information. Macmillan Information Systems Series. Palgrave, London. https://doi.org/10.1007/978-1-349-11948-6_10
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DOI: https://doi.org/10.1007/978-1-349-11948-6_10
Publisher Name: Palgrave, London
Print ISBN: 978-0-333-53680-3
Online ISBN: 978-1-349-11948-6
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