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The Business Letter

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People in Organisations
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Abstract

One of the essential skills in business is the ability to write clear and informative letters. Despite the use of the telephone and the growing importance of electronic mail, the letter remains the most important communications channel between the business and the outside world.

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© 1990 Edward Sallis and Kate Sallis

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Sallis, E., Sallis, K. (1990). The Business Letter. In: People in Organisations. Palgrave, London. https://doi.org/10.1007/978-1-349-11610-2_5

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