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The Management Factor

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Abstract

The third factor which will differentiate excellent banks in the future from their less successful peers will be the quality of management. In one sense this is a truism, a statement of the obvious. But management quality underlies all of the other success factors — building critical mass, attracting and retaining the right people, and setting the institution on the right strategic course. It is, in effect, what this book has been all about. And it is the pace of change and management’s ability to deal with it which is separating the banking sheep from the goats.

Leadership is showing the way; it’s ensuring a vision my colleagues can share. — Tom Frost, National Westminster.

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© 1989 Steven I. Davis

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Davis, S.I. (1989). The Management Factor. In: Managing Change in the Excellent Banks. Palgrave Macmillan, London. https://doi.org/10.1007/978-1-349-10744-5_9

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