Abstract
In Chapter 7 the main managerial tasks that relate to patients and relatives, and are performed at the point of service delivery, were described. This chapter examines specific problems, associated with the management of patients, clients and relatives, as they arise in different spheres of medicine.
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References
J. MacLeod-Clark, Communication in Nursing (London: HM + M, 1981).
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Suggested further reading
Gordon W. Allport, The Nature of Prejudice (Addison-Wesley, 1984).
E. Ellis Cashmore, The Logic of Racism (Allen & Unwin, 1987).
Edward A. Charlesworth and Ronald G. Nathan, Stress Management — A Comprehensive Guide to Wellness (Souvenir Press, 1982).
Charles A. Corr and Donna M. Corr, eds., Hospice Care — Principles and Practice (Faber & Faber, 1983).
Suzanne Foster and Pamela Smith, Brief Lives — Living with the Death of a Child (Arlington Books and Thames Television, 1987).
Alix Henley, Asians in Britain — Caring for Muslims and their Families, Caring for Hindus and their Families, Caring for Sikhs and their Families (National Extension College, for DHSS and the King Edward’s Fund for London, 1982; 1983).
Jack Hayward, Information — A Prescription Against Pain (RCN and National Council of Nurses of the UK, Research Project Series 2, Number 5, 1975).
Judy H. Katz, White Awareness (University of Oklahoma Press, 1984).
E. Kubler-Ross, On Death and Dying (Tavistock Publications, 1973).
Brian Lemin, First Line Nursing Management (Pitman Medical, 1978).
Margaret Manning, The Hospice Alternative — Living with Dying (Condor Books/Souvenir Press, 1984).
Peggy Martin, Care of the Mentally Ill, The Essentials of Nursing Series (Macmillan, 1987).
Isabel E. P. Menzies, Social Systems as a Defence Against Anxiety (Tavistock Institute of Human Relations, 1981).
Colin Murray Parkes, Studies of Grief in Adult Life (Pelican Books, 1980).
Beverley Raphael, The Anatomy of Bereavement, Chapter 4 (Hutchinson, 1984).
B. Schoenberg, A. C. Carr, D. Peretz and D. D. S. Kutscher, eds., Loss and Grief — Psychological Management in Medical Practice (Columbia University Press, 1970).
E. Mark Stern, ed., Psychotherapy and the Grieving Patient (Harrington Park Press, 1985).
Felicity Stockwell, The Unpopular Patient (RCN and National Council of Nurses of the UK, Research Project Series 1, Number 2, 1972).
John Twitchin and Clare Demuth, Multi-cultural Education (BBC, 1981).
Jennifer Wilson-Barnett, Stress in Hospital (Churchill Livingstone, 1979).
Care of the dying, A guide for Health Authorities (NAHA, 1987).
Talking with Patients — A Teaching Approach (Observations of the Nuffield Provincial Hospitals Trust, 1980).
Health Visiting and School Nursing Reviewed (Health Visitors Association, 1987).
Neighbourhood Nursing — A Focus for Care, Report of the Community Nursing Review (HMSO, 1986).
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© 1990 Barbara Scammell
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Scammell, B. (1990). Communication in nurse management in different areas of medical care. In: Communication Skills. Essentials of Nursing Management. Palgrave, London. https://doi.org/10.1007/978-1-349-10664-6_8
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DOI: https://doi.org/10.1007/978-1-349-10664-6_8
Publisher Name: Palgrave, London
Print ISBN: 978-0-333-48567-5
Online ISBN: 978-1-349-10664-6
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