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The communications continuum: forms and skills

  • Barbara Scammell
Chapter
Part of the Essentials of Nursing Management book series (ENMS)

Abstract

If we accept the notion that there may be some form of communications continuum, based on the use of social, interactive and counselling skills, it could best be described diagrammatically as shown in Figure 5.
Figure 5

The communications continuum

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References

  1. 1.
    Joseph Luft, Group Processes: An Introduction to Group Dynamics (National Press Books, 1963, 1970).Google Scholar

Suggested further reading

  1. Ken Back and Kate Back Assertiveness at Work (London: McGraw-Hill, 1982).Google Scholar
  2. Pamela E. Butler, Self-assertion for Women (New York: Harper & Row, 1981).Google Scholar
  3. Roger Fisher and William Ury, Getting to Yes: Negotiating Agreement without Giving In (Hutchinson, 1982, 1986).Google Scholar
  4. Gavin Kennedy, Everything is Negotiable (Business Books Ltd., 1982, 1983).Google Scholar
  5. Joseph Luft, Of Human Interaction: The Johari Model (Mayfield Publishing Company, 1969).Google Scholar
  6. Sheila Marson, ed., Managing Others (Macmillan Education, 1990).Google Scholar

Copyright information

© Barbara Scammell 1990

Authors and Affiliations

  • Barbara Scammell

There are no affiliations available

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