Both informal and formal meetings can be extremely effective methods of communication; but badly managed, they tend to destroy communicaton, waste time and create frustration.
- Sir Sebag Shaw and Judge Dennis Smith, The Law of Meetings (Macdonald & Evans, 1979)Google Scholar
- M. C. Oliver, Company Law (ninth edition), Chapter 19 (M & E Handbooks)Google Scholar
- Evelyn Austin, Secretarial Services (Macdonald & Evans, 1982)Google Scholar
- Sue Smithson, Business Communication Today, Chapter 9 (ICSA Ltd, 1984)Google Scholar
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